Discount Tire review — is it legit?

Shopping for a new set of tires is relatively simple – you pick the tire type, size, and technician to mount them on your vehicle, so everything is done without much fuss. Well, it’s not always like that, and having a reliable tire shop brand to lean on could be worth its weight in gold.

After all, tires are the bond between your car and the road, and they play a critical role in driving safety. Over more than 60 years in business, Discount Tire made a name for itself as one of the most customer-dedicated tire shops in the US. That’s why we’ll discuss the brand’s advantages and disadvantages through this Discount Tire review, as well as their online ordering procedure and offers.

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Discount Tire company overview

The road of Discount Tire started back in 1960 when the first tire store was opened in Michigan. The owner and founder, Bruce T. Halle, had the ambition to provide customers with everything regarding tire services in one place.

His initial offer had just six pairs of tires, and with a bit of common sense and creativity, he managed to build up the Discount Tire brand from scratch. At that time, he didn’t even have an in-store inflating device, so he had to haul a tire compressor from the nearby gas station to meet that end.

As with every other successful business, it all started with Bruce’s dedication and hard work. What set this tire store apart from the competition in the years to come was just that – a team dedicated to customer satisfaction. Discount Tire started opening more and more shops around the neighboring states, and it’s now a US-wide tire brand.

Customers can find out everything about the specific set of tires through the Discount Tire phone lines and the website with all the essential information. There are now over 1000 Discount Tire stores all around the US, catering to their customers with the same level of compassion that Bruce invested in the original store.

Pros and cons of Discount Tire

Pros:

• Quality tire service both in-store and online
• Wheels and accessories available
• Rebates and savings offers
• Thousands of tires from premium tire brands
• Ability to schedule an appointment online in under 5 minutes

Cons:

• Tire installation fees may be a bit high
• Not many available online payment options

Brands and product line Discount Tire offers

Discount Tire makes an all-in-one tire store where customers can find products from the most prominent tire brands in the game. You can pick from Michelin tires, Toyo tires, Goodyear tires, and Bridgestone tires to say the least. There are tires available from over 50 different tire brands, making it the perfect place for every type of driver.

You should be able to find all sorts of different tire types, from all-season to all-terrains, mud-terrains, and winter tires. Of course, you will be able to use their website and enter your vehicle category, wheel dimensions, and other details to help Discount Tire experts recommend the perfect tire for you.

The best thing is – you can also choose wheel and tire packages, and buy other products along with the tires. These include accessories like TPMS sensors and pressure monitoring kits, as well as chains, cables, and tensioners.

Order process from Discount Tire

The simplicity of the tire order process from Discount Tire is what makes the site so remarkable. Online orders are processed within minutes and it doesn’t take long to adjust your order. Here’s how it all works described through a step-by-step guide:

Step one: Create your Discount Tire account – The first thing you’ll need to do when visiting the site is to create a customer account, Don’t worry, it only takes a few moments of your time and the confirmation of your email and password so you can add Discount Tire products into the shopping cart and make online payments.

Step two: Enter your vehicle details and pick tire size and brand – The next step is to visit the main page of the site and click on the “Shop by Vehicle” button. This way you can enter all the details about your car, and the site will recommend a few matching tires. Of course, you can also use the ‘Shop by Size” and “Shop by Brand” functions to find the perfect tire for your needs.

Step three: Add the selected tires to the cart and move on to check out – Finally, you can see the displayed total price per tire including the installation fees in the shop once you select a tire. You can click on the “Cart” icon in the upper right corner to confirm your purchase and move on to check out and pay for the tires.

How does the installation work?

There are two ways in which you can pay for your selected tires at Discount Tire – you can do it online, or on the spot, depending on your preferred installation. There’s a chance to pick an installer and a shop from the list of Discount Tire retailers during the process when you are picking the car type and tire size or brand.

In this case, you can select a shop and that’s where you’ll be picking up your tires, or having them installed. You can see the installation cost added to the total invoice if you are planning on paying online, which means that the tires will be installed on the spot. It’s a site’s policy for customers to pay online if they wish to include the installation, or you can pay on the spot and simply pick up the tires without installation.

Pricing at Discount Tire

In terms of prices, Discount Tire tends to be one of the best places where you can shop for a new set of tires. The prices depend on the type of tire and its tread, as well as the brand that you select. However, it’s possible to pay even less than the displayed price through the site’s rebates and savings deals.

For instance, you can use most of the site’s deals and rebates by paying with VISA or MasterCard, and there’s even the chance to qualify for a Discount Tire credit card. This way, you can grab the best deals, including the $150 Instant Savings offer on Pirelli tires, or up to $100 savings rebate by email for Goodyear tires. The overall pricing goes from as low as $80 per tire to around $500 per tire depending on the tire type and size.

Shipping and delivery

While the usual way of getting your Discount Tire products is to order online and pick them up from the closest shop, you can also get free shipping. It usually takes up to two days for orders sent to Hawaii or Alaska via air shipping, or up to a day for ground shipping from the closest Discount Tire warehouse.

Here’s what you should know about the shipping policy of the Discount Tire shop:

• Shipping methods include ground or air shipping
• Alternative methods include USPS parcel post and parcel priority shipping
• Priority shipping can be selected for government employees or Armed Services
• You can pay online for the shipping using VISA, MasterCard, PayPal, and Discover card

Return and warranty Information

As a people’s tire shop brand, Discount Tire tends to care for its customers with a prolonged return policy. All the returns are free of charge, except for the custom orders that the shop had to make on your behalf, in which case you might pay a restocking fee.

All the refunds are instant in a shop, or it might take up to 14 days for your account to be credited in case of credit card payments. Here are some of the key points of Discount Tire’s return and warranty policies:

• You can get a refund and return the purchased product by visiting any Discount Tire shop
• You just need a purchase receipt and the Discount Tire team will handle the refund
• All the tire sets come with a free road hazard warranty
• There’s a dedicated Discount Tire certificate for the repair and refund program
• Only custom-ordered purchases may come with a return fee

Is Discount Tire worth it?

Discount Tire is worth it simply because of its vast tradition in the business and extensive policies regarding returns, refunds, and warranties. They have some of the best deals in the game, with frequent rebates and email deals where you can save up quite a bit on every tire set you buy.

Of course, the service also includes tire balancing, rotations, flat repairs, and everything else you may need for your tires. Discount Tire staff is always happy to help you with any questions, and the recommended tire algorithm based on the vehicle model and tire size will always recommend a perfect solution. Overall, it’s a worthy choice to make if you wish to be carefree with your new set of tires and save up some cash along the way.

Reviews of Discount Tire

Discount Tire is rated as a premium tire shop on sites like Consumer Affairs with a 4.0 out of 5 rating in a total of 525 reviews. There are mostly 4-star rated reviews, which is good for a shop that provides such extensive service where customers may complain about a lot of things.

In most situations, customers are complaining about the difference between the online shop and offline shop prices, but, then again, you have to consider the online deals that you can use on the site. If you come at it fully prepared, you should be able to get top-notch service at Discount Tire.